{"id":481,"date":"2025-11-03T14:23:03","date_gmt":"2025-11-03T14:23:03","guid":{"rendered":"https:\/\/staging.arcmicrotech.com\/arcequine\/?page_id=481"},"modified":"2026-09-16T09:08:33","modified_gmt":"2026-09-16T09:08:33","slug":"faqs","status":"publish","type":"page","link":"https:\/\/arcmicrotech.com\/arcequine\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-group mpa-25 is-layout-constrained wp-container-core-group-is-layout-80757d2a wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"margin-bottom:25px\">FAQ&#8217;s<\/h1>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"margin-bottom:25px;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.378), 1.13rem);\"><strong>Welcome to our FAQs<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">Here, you&#8217;ll find our <strong>Quick Start video<\/strong>, designed to help you get up and running with your ArcEquine device. You&#8217;ll also discover answers to common questions from those considering a purchase, as well as helpful guidance for existing users who want to get the most from their ArcEquine.<\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\">For additional tips, tutorials, and guidance, please visit our <a href=\"https:\/\/youtube.com\/@arcmicrotech?si=ERZ4yhAI6RWhS9rd\" data-type=\"link\" data-id=\"https:\/\/youtube.com\/@arcmicrotech?si=ERZ4yhAI6RWhS9rd\" target=\"_blank\" rel=\"noopener\"><strong>YouTube channel<\/strong>.<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\" style=\"margin-bottom:25px;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.378), 1.13rem);\">If you need further assistance, please contact us at <strong>admin@arcmicrotech.com<\/strong>.<\/p>\n\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-b2e659ba wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\"><\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.34%\">\n<figure class=\"wp-block-video\"><video height=\"720\" style=\"aspect-ratio: 1280 \/ 720;\" width=\"1280\" autoplay controls muted src=\"https:\/\/arcmicrotech.com\/arcequine\/wp-content\/uploads\/sites\/3\/2026\/08\/ArcEquine-Operate-Video-111MB.mp4\" playsinline><\/video><\/figure>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\"><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed\"><div class=\"header\"><\/div>\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Pre-Purchase FAQs\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-1\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong>Getting Started<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"cb3ab148-bc7a-4043-9bae-de067b3fcde7\"><h4>What is the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine is an equine microcurrent therapy device designed to support your horse&#8217;s natural healing processes, aid tissue repair, assist with pain management, and support overall wellbeing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The device delivers a subsensory microcurrent, meaning your horse will not feel the electrical current during treatment.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"f881d090-e33f-4d5b-8886-40599a4f49d8\"><h4>How does the ArcEquine work?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine delivers low-level microcurrent therapy that works at a cellular level to support the body&#8217;s natural repair mechanisms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unlike therapies that focus solely on masking discomfort, microcurrent therapy is designed to support tissue repair and help the body address underlying inflammation and recovery.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-2\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong>Safety and Suitability<\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"a34e2056-884a-4167-a0eb-4d92d2359d6e\"><h4>Which horses can use the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine is suitable for most horses and ponies, regardless of age, breed, or discipline.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your horse has a diagnosed medical condition, is pregnant, has active cancer or is under veterinary care, we recommend discussing any treatment plan with your veterinary surgeon prior to use.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"440b5717-63cc-4c64-a69f-e6810d036ae9\"><h4>Can foals use the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>The ArcEquine has been designed primarily for horses and ponies. If you wish to use the device on a foal, we recommend consulting your veterinary surgeon beforehand.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"645cf337-f114-4700-9793-fb02cd8ccdb2\"><h4>Can I use the ArcEquine after surgery?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes. Many owners choose to use the ArcEquine as part of a post-operative recovery programme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Always follow your veterinary surgeon&#8217;s advice and ensure any surgical wounds have been appropriately managed before commencing treatment.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"ed10b39b-a628-4cdc-a01e-9e8012da374b\"><h4>Can I place the ArcEquine on open wounds?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">No. The ArcEquine should not be applied directly over open wounds, broken skin, or areas of significant skin irritation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As the therapy works systemically, the device does not need to be positioned directly over the injury site and so can be placed on an alternative leg to the open wound.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"05da9605-0a1a-4d5b-b675-ede94722dae9\"><h4>Should I consult my vet before using the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Microcurrent therapy is non-invasive and drug-free. However, if your horse has an existing medical condition, is receiving veterinary treatment, or you have concerns regarding suitability, we recommend consulting your veterinary surgeon.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ArcEquine should be used alongside, not instead of, professional veterinary care. We are always happy to discuss our product more with equine professionals, should they require more information.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"29b20abb-5e27-4fdf-8d14-d19a8ad8d0da\"><h4>Should I stop my horse&#8217;s prescribed medication when using the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>No. Continue administering any medication prescribed by your veterinary surgeon unless advised otherwise by them.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"c9b333e3-1dad-4dec-b36a-050f9f8b66ac\"><h4>Is the ArcEquine safe?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>Yes. Microcurrent therapy has been extensively studied in both human and veterinary applications and has an established safety profile when used according to instructions.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"7e89abfb-0889-4053-9416-72d968e38211\"><h4>Are there any side effects?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a26c5420 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>Microcurrent therapy may have a mild dehydrating effect. Ensure your horse always has access to clean drinking water and remains adequately hydrated.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-3\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong>Evidence and Effectiveness<\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"2173abab-5441-40eb-b25a-8b7abab72acc\"><h4>Is there scientific evidence supporting microcurrent therapy?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>Yes. Microcurrent therapy has been studied for decades in both medical and veterinary settings. Numerous peer-reviewed studies, reviews, and case reports support its safety and therapeutic potential across a range of applications.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"98b188e9-99fa-4ac6-85fb-84abc220af66\"><h4>How long does it take to see results?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Every horse responds differently, so no specific timeframe can be guaranteed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Some owners report seeing improvements within days, while others notice gradual changes over several weeks. Consistent use according to the recommended protocol generally delivers the best results.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ArcEquine is designed to support ongoing recovery, performance, comfort, and wellbeing rather than provide an instant solution.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"c6749506-484b-4a44-b9c9-affa1f81dddd\"><h4>What conditions is the ArcEquine commonly used for?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Owners commonly use the ArcEquine to support horses experiencing:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>General stiffness and discomfort<\/li>\n\n\n\n<li>Soft tissue injuries<\/li>\n\n\n\n<li>Tendon and ligament injuries<\/li>\n\n\n\n<li>Laminitis, EMS<\/li>\n\n\n\n<li>Navicular, Arthritis<\/li>\n\n\n\n<li>Joint-related issues<\/li>\n\n\n\n<li>Recovery from exercise or competition<\/li>\n\n\n\n<li>Post-operative rehabilitation<\/li>\n\n\n\n<li>Sarcoids<\/li>\n\n\n\n<li>Age-related mobility concerns<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The ArcEquine is not intended to diagnose, treat, cure, or prevent any disease. Always seek veterinary advice for diagnosis and treatment of medical conditions.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-4\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong>Using the ArcEquine<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"8ebae88a-3db1-463a-bd2d-1948c984b44e\"><h4>Will my horse feel anything during treatment?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">No. The ArcEquine delivers subsensory microcurrent, meaning horses do not normally feel any sensation during treatment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is completely normal and does not indicate that the device is not working.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"34f00760-c1ff-4542-9d7a-186fb657a349\"><h4>Where should I place the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine is designed to be worn on the lower leg, on the outside of the cannon bone.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The device is designed to work systemically, so it does not need to be placed directly over an injury or area of concern.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"b308319f-6da2-4d81-aad9-91686e2774cb\"><h4>How often should I use the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">For best results, follow the recommended treatment protocol outlined in the user manual.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend daily use the ArcEquine during the initial treatment phase and then adjust frequency depending on their horse&#8217;s individual needs, workload, and health goals.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"f1bc3123-44c7-4d66-a601-eda255b799e4\"><h4>How long is each treatment session?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine provides two treatment programmes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>1-hour programme<\/li>\n\n\n\n<li>3-hour programme<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Detailed guidance on programme selection is provided in the user manual.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"87f29d42-2a3c-4f51-b796-2cab5e2473e6\"><h4>Can my horse wear the ArcEquine overnight?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>We recommend removing the ArcEquine as soon as possible once the programme has finished to reduce the risk of damage to the unit, and to avoid having the leg wrapped for extended periods of time.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d250919a-1893-411d-9314-211794b463c2\"><h4>Can my horse exercise while wearing the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Many horses can comfortably wear the ArcEquine while resting, travelling, or stabled.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please ensure the device is securely fitted and will not be exposed to water if choosing to exercise whilst wearing the device.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"36d00c6a-bf20-4c30-83a6-86a238b072a7\"><h4>Do I need any training to use the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">No. The ArcEquine has been designed for straightforward use by horse owners and comes with a comprehensive user manual.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our customer support team is also available to assist if you have any questions.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-5\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong>Competition and Regulatory Questions<\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"77b09d7f-a2d3-446a-97ce-eb34261ddfdd\"><h4>Can the ArcEquine be used on competition horses?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Microcurrent therapy itself is non-drug based, however, competition rules may vary between governing bodies and disciplines.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend checking the latest regulations with the relevant governing organisation before use during competition periods.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"6167b697-294c-490f-b482-bf1b5141640c\"><h4>Will the ArcEquine result in a positive doping test?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine does not administer any drugs or substances.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, owners are responsible for ensuring compliance with the rules of their sport or governing body.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-6\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong>Battery, Maintenance and Accessories<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"723e72d1-377b-4d2d-a80b-9c6ca45f01d5\"><h4>Is the ArcEquine rechargeable?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes. The ArcEquine contains a rechargeable lithium-ion battery. A full charge provides approximately 30 hours of treatment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Regular use is advised to extend the life of the battery as lithium-ion batteries should not be left for extended periods of time without use.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"b9f93c99-30d3-483e-9ee1-739ab5e96d1d\"><h4>Will I need to replace any parts?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Some consumable items may require replacement over time, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Conductive gel<\/li>\n\n\n\n<li>Carbon rubber pads<\/li>\n\n\n\n<li>Straps<\/li>\n\n\n\n<li>Strap liners<\/li>\n\n\n\n<li>Charger<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Replacement accessories are available to purchase separately.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d1df38df-9b9b-4f77-bc33-18b8acea9f8a\"><h4>How do I clean the carbon rubber pads?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Clean the contact surface using a soft cloth and mild soapy water.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Allow the pads to dry completely before using them again.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"18fbbecf-bfdb-4386-ad26-3086843667e6\"><h4>What is included in the complete ArcEquine kit?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Your ArcEquine kit includes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ArcEquine delivery unit<\/li>\n\n\n\n<li>Leg strap<\/li>\n\n\n\n<li>Leg strap liner<\/li>\n\n\n\n<li>Charger (UK, EU, US or multi plug)<\/li>\n\n\n\n<li>Pair of carbon rubber pads<\/li>\n\n\n\n<li>Conductive gel<\/li>\n\n\n\n<li>User manual<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-7\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong><strong>Buying the ArcEquine<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d728c8f5-1e41-4833-8b34-d825ee598483\"><h4>Can I try the ArcEquine before I buy?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes. We offer a rental option, allowing you to experience the ArcEquine before deciding whether to purchase your own device.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"52ccecf2-dee6-4583-8649-1371390f3f8d\"><h4>Is there a money-back or buy-back guarantee?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes. If you purchase an ArcEquine and return it within 90 days, you may be eligible for our \u00a3100 buy-back guarantee, subject to the applicable terms and conditions.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"cc451550-da63-49e0-a7c8-48f2963de6be\"><h4>What are the conditions of the \u00a3100 buy-back guarantee?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">To qualify:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The device must be returned within 90 days of purchase.<\/li>\n\n\n\n<li>It must be in good working condition.<\/li>\n\n\n\n<li>Proof of purchase must be provided.<\/li>\n\n\n\n<li>All applicable components must be returned.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Additional terms and conditions apply.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"46d70aa5-2f7f-4bac-9529-26d70ff6fd82\"><h4>Do you offer payment plans?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes. UK customers can spread the cost of purchases over \u00a3125 for up to 12 months using our interest-free payment option through PayItMonthly subject to credit checks.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Customers worldwide may also be able to use PayPal Pay in 3, subject to eligibility and availability.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-8\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong><strong><strong>Delivery<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"5c402847-45f9-4419-94d6-d1eb3558d908\"><h4>How long does delivery take?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Delivery times vary depending on your location.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">UK deliveries are sent with Royal Mail and typically arrive within 24 &#8211; 48 hours of dispatch. We aim to dispatch all orders within 1-2 working days. Please visit our website for the latest delivery information.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"27ecca3e-f6f9-4af6-ae47-411e696e9868\"><h4>Will I need to sign for delivery?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Complete ArcEquine kits are usually dispatched using tracked or recorded delivery services and normally require a signature on arrival, unless a safe place has been specified.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"752752a8-6539-4a68-82e1-02b94d78a7e2\"><h4>Will I have to pay customs or import charges?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">UK prices include VAT.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For customers outside the UK, local customs duties, taxes, or import charges may apply on entry to your respective country. These charges are determined by local authorities and remain the responsibility of the customer. If these charges are not paid, the parcel may be returned to us and you may be liable for shipping costs to resend.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-9\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong><strong><strong><strong>Warranty<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"0d614df9-4f4a-49bd-a01b-a6d2339d3178\"><h4>Does the ArcEquine come with a warranty?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes. The ArcEquine delivery unit includes a standard two-year manufacturer&#8217;s warranty covering manufacturing defects.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">An optional extension to three years may be available at the time of purchase.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The warranty does not cover accidental damage.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"3604099e-5488-43d8-ae54-01c0a4ed3c2a\"><h4>Does the warranty transfer if I buy a second-hand ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>The warranty may transfer if the original proof of purchase is available. Without proof of purchase, we cannot verify warranty status.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-10\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong><strong><strong><strong><strong>Still Have Questions?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-3e8b19a6 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:50px;padding-bottom:0px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>If you cannot find the answer you&#8217;re looking for, our customer service team will be happy to help. We are always available to answer questions about the ArcEquine, treatment protocols, accessories, and general use.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Post-Purchase FAQs\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-11\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong>Getting Started<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d5621765-812b-4647-8840-9df1148f89ac\"><h4>Which programme should I use?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine has four treatment programmes, each designed to support different therapeutic goals.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your user manual includes recommended treatment protocols to support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>General wellbeing and maintenance<\/li>\n\n\n\n<li>Injury or post-surgery recovery and rehabilitation<\/li>\n\n\n\n<li>Inflammation management<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend following the protocol that best matches your horse&#8217;s needs. If you are unsure which programme is most appropriate, please contact our customer service team, who will be happy to help.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"8af40480-0d9c-49d7-82ec-f1c89bcf2313\"><h4>How often should I use the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">For best results, we recommend following the treatment protocol outlined in your user manual and using the ArcEquine consistently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Daily use is recommended during the initial treatment phase. Once your chosen protocol has been completed, you can adjust the frequency according to your horse&#8217;s individual needs. Many owners continue to use the ArcEquine regularly as part of their horse&#8217;s ongoing management routine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend using the ArcEquine at least twice per month to help maintain benefits and support battery health.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d1108871-f074-44b0-9faa-6dd062ac29e8\"><h4>What happens if I miss a day?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Don&#8217;t worry, there is no need to restart the protocol.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Simply continue from the programme and day you last completed and continue until you have finished the recommended treatment period.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Consistency is important, but occasional missed sessions will not undo previous progress.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-12\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong>Fitting and Wearing the ArcEquine<\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"8ca7c298-a079-40fa-8c4c-e6521f3bab13\"><h4>Do I need to place the ArcEquine near the injury?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ArcEquine works systemically at a cellular level and does not need to be positioned directly over the area you are trying to support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The recommended placement is on the lower leg, on the outside of the cannon bone. As long as the device is fitted correctly and maintains good contact, it can provide the intended therapy.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"638c90b7-ccdc-4ff6-9ea3-a7a87f7db80d\"><h4>Can my horse wear the ArcEquine overnight?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">We recommend removing the ArcEquine as soon as possible once the programme has finished to avoid damage to the unit, and to avoid having the leg wrapped for extended periods of time.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"13ca308a-85c5-4cfe-93a6-2056915b6ca8\"><h4>Can my horse wear the ArcEquine while travelling?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Many owners use the ArcEquine during transport to support comfort and recovery. Ensure the device is securely fitted and protected to avoid potential damage or water ingress and that your horse remains comfortable throughout the journey.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"79a9d87f-23b3-4c5e-ab66-7e3e2ffafb47\"><h4>Can my horse be turned out while wearing the ArcEquine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The ArcEquine is most commonly used while horses are stabled, resting, or under supervision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If using the device during turnout, ensure it is securely fitted and checked regularly. As every horse&#8217;s management situation is different, use your judgement to ensure the device remains safe, dry and protected.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-13\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong>During Treatment<\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"56571f79-dd2b-432b-8632-32612eab8afb\"><h4>Should my horse feel anything during treatment?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ArcEquine delivers subsensory microcurrent therapy, meaning horses do not normally feel any sensation during treatment. This is completely normal and does not indicate the device is not working. The indicator lights on the delivery unit confirm that treatment is being delivered correctly.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"056d018d-6e2b-427c-ae63-bdea93a3ccba\"><h4>My horse seems unsettled while wearing the ArcEquine. What should I do?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Most horses quickly accept the ArcEquine and show little awareness of it \u2013 in fact many horses fall asleep whilst receiving their treatment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If your horse appears unsettled:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check the fit of the strap.<\/li>\n\n\n\n<li>Ensure the pads are making good contact.<\/li>\n\n\n\n<li>Make sure the strap is not too tight.<\/li>\n\n\n\n<li>Introduce the device gradually if your horse is particularly sensitive.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If concerns persist, please contact our customer service team.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"ea6e9472-0df5-40b4-b2fa-cf4e539f6980\"><h4>What happens if my horse&#8217;s symptoms temporarily appear worse?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Occasionally, owners may notice a temporary increase in signs of discomfort or sensitivity during the early stages of treatment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This is usually short-lived and may occur before improvement is noticed.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If symptoms are unexpected, severe, or cause concern, discontinue use and consult your veterinary surgeon. You may also contact our customer service team for guidance.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d133f360-9e02-4310-a11b-dc3d4b37e665\"><h4>Can the ArcEquine be used alongside veterinary treatment?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ArcEquine is intended to complement, not replace, veterinary care. It can often be incorporated into rehabilitation and management plans alongside professional veterinary advice.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Always follow your veterinary surgeon&#8217;s recommendations.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-14\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong>Skin Care and Sensitivity<\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"442154b5-6106-46a6-aa16-0f0d3f49ccd2\"><h4>My horse&#8217;s skin has become irritated. What should I do?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Skin sensitivity is uncommon but can occasionally occur.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To help reduce the risk:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not overtighten the strap.<\/li>\n\n\n\n<li>Ensure the area is clean before use.<\/li>\n\n\n\n<li>Remove the device promptly after treatment.<\/li>\n\n\n\n<li>Alternate legs each time you run a programme.<\/li>\n\n\n\n<li>Do not apply the device over broken or irritated skin.<\/li>\n\n\n\n<li>Keep pads clean and well maintained.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If irritation develops, discontinue use until the area has recovered and contact our customer service team for advice.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d79e771a-10a5-4c8c-a884-9962bc1b1d62\"><h4>Could my horse be reacting to the conductive gel?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The conductive gel supplied with the ArcEquine is water-soluble and designed for sensitive skin.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Although uncommon, some horses may react to one or more ingredients.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If this occurs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wash the area thoroughly.<\/li>\n\n\n\n<li>Stop using the gel.<\/li>\n\n\n\n<li>Contact our customer service team for advice.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-15\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong>Connection and Troubleshooting<\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"c790dee5-fe84-4f3f-aee4-78e86e615eee\"><h4>I&#8217;m finding it difficult to establish a connection. What should I do?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Please allow a few seconds for the ArcEquine to establish a connection, as this is not always immediate.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are still experiencing difficulties, check the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Make sure the delivery unit is charged.<\/li>\n\n\n\n<li>Apply sufficient conductive gel when using carbon rubber pads.<\/li>\n\n\n\n<li>Ensure self-adhesive pads are securely attached.<\/li>\n\n\n\n<li>Check the strap positioning.<\/li>\n\n\n\n<li>Avoid overtightening the strap.<\/li>\n\n\n\n<li>Confirm the lead is fully inserted into the delivery unit.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"c19bc436-44b3-4e8f-b8ce-d5ae2d333904\"><h4>My ArcEquine switches off after a couple of minutes. Why?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">This usually happens because the treatment programme has not been started.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">After selecting your chosen programme, press the right-hand \u2018Play\u2019 button to begin treatment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a programme is not started, the ArcEquine automatically powers down after a short period to conserve battery life.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"7d39e2bd-2174-4767-93e9-2184a321dc74\"><h4>My ArcEquine doesn&#8217;t seem to be working. What should I check?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Before contacting support, please check:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The battery is sufficiently charged.<\/li>\n\n\n\n<li>The programme has been selected and started correctly.<\/li>\n\n\n\n<li>The lead is securely connected.<\/li>\n\n\n\n<li>The pads are clean and in good condition.<\/li>\n\n\n\n<li>The device is fitted correctly.<\/li>\n\n\n\n<li>The indicator lights are functioning as described in the user manual.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If problems persist, please contact our customer service team.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"75237516-e379-4d08-853e-9f90d19aa47e\"><h4>The green light is flashing. Is that normal?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A flashing green light normally indicates that the ArcEquine is running correctly and delivering treatment.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please refer to your user manual for a full guide to indicator light meanings.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-16\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong>Charging and Battery<\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"10f4b180-e487-4924-bee0-a9fdd562695b\"><h4>How long does the ArcEquine take to charge?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Before first use, fully charge the ArcEquine.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Charging typically takes approximately four hours.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The charging indicator will change from flashing amber to flashing green when charging is complete.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A full charge provides approximately 30 hours of treatment.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"7d518cae-6bfa-49b5-8c61-4717f0f121f6\"><h4>Do I need to replace the battery?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The ArcEquine contains a sealed rechargeable lithium-ion battery which is not user-replaceable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If a battery fault develops within the warranty period, the delivery unit may be replaced in accordance with the warranty terms.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To maximise battery life, we recommend using and charging the device regularly rather than leaving it unused for extended periods.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"e15affb2-263e-4f17-8ca2-283320df2cea\"><h4>How can I maximise battery life?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">To help maintain battery performance:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Charge the device regularly.<\/li>\n\n\n\n<li>Avoid completely draining the battery whenever possible.<\/li>\n\n\n\n<li>Use the device periodically, even during breaks from treatment.<\/li>\n\n\n\n<li>Store the device in a cool, dry environment.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-17\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong>Caring for Your ArcEquine<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"3b5daa9a-742c-4100-9088-8d8632da17ca\"><h4>Can I wash the strap?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">No.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The strap contains electrical components and must not be submerged in water.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Instead, wipe it clean using a damp cloth.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your kit includes a removable liner, this may be washed according to the care instructions provided.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"56f31149-fa39-4aee-8f58-d6d05a6434ed\"><h4>How do I clean the carbon rubber pads?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Clean only the contact surface using a soft cloth and mild soapy water.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Remove any soap residue and allow the pads to dry completely before reattaching them to the strap.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"6158f5c1-f2ba-427f-a998-244e6186bdaf\"><h4>When should I replace my pads or gel?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">The conductive gel, and carbon rubber pads are consumable items and will wear naturally over time.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Replace them whenever:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Carbon rubber pads show signs of deterioration.<\/li>\n\n\n\n<li>Gel becomes contaminated or depleted.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Replacement accessories are available through our online shop.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-18\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong><strong>Competition and Performance Use<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"fe158dd9-63ba-42a2-9e57-7cef42b44651\"><h4>Can I use the ArcEquine during competition season?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Many owners use the ArcEquine as part of their horse&#8217;s ongoing performance and recovery programme.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, competition rules vary between organisations and disciplines. Always check with the relevant governing body regarding permitted therapies and timing of use.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"3c963b2b-12fb-4c98-9060-0a556e306d31\"><h4>Can the ArcEquine help with recovery after exercise?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>Many owners incorporate the ArcEquine into their horse&#8217;s routine following training, competition, or strenuous exercise as part of a broader recovery and management programme. By reducing inflammation and lactic acid build up, the ArcEquine can help your horse recover faster post exercise.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-19\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong><strong>Warranty and Support<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"4df44b7d-6531-40e5-a838-90bdeba3f2ab\"><h4>My ArcEquine has developed a fault. What should I do?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">If you believe your ArcEquine has developed a manufacturing fault, please contact our customer service team and provide your proof of purchase. We normally ask for a video or photos of the problem in the first instance, as sometimes this can avoid the need for you to send in your device for testing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the issue is covered under warranty, we will explain the next steps for repair or replacement.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"be3c3a65-6a37-4f44-b30c-1b67d227f15a\"><h4>My ArcEquine is outside its warranty. What are my options?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">If your device is outside the warranty period and has reached the end of its service life, please contact us.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Existing customers may be eligible for upgrade or trade-in options, depending on the circumstances.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"15a6203a-a14e-4ab2-82a8-38ca83bd6b9a\"><h4>Can I buy replacement accessories?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#fbfcea\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-a6420dc2 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p class=\"wp-block-paragraph\">Yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Replacement consumables and accessories, including pads, gel, straps, liners, chargers, and leads, are available through our online shop.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-group has-theme-colour-3-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c6dc414 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-black-color has-text-color has-link-color wp-elements-20\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\"><strong><strong><strong><strong><strong><strong><strong><strong>Still Need Help?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-3f13b604 wp-block-group-is-layout-constrained\" style=\"padding-top:0px;padding-right:50px;padding-bottom:0px;padding-left:50px\">\n<p class=\"wp-block-paragraph\"><br>If you can&#8217;t find the answer you&#8217;re looking for, our customer service team will be happy to help. Whether you need assistance with fitting, treatment protocols, troubleshooting, accessories, or general guidance, we&#8217;re here to support you and your horse.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>FAQ&#8217;s Welcome to our FAQs Here, you&#8217;ll find our Quick Start video, designed to help you get up and running with your ArcEquine device. You&#8217;ll also discover answers to common questions from those considering a purchase, as well as helpful guidance for existing users who want to get the most from their ArcEquine. For additional [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-481","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/pages\/481","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/comments?post=481"}],"version-history":[{"count":18,"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/pages\/481\/revisions"}],"predecessor-version":[{"id":59203,"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/pages\/481\/revisions\/59203"}],"wp:attachment":[{"href":"https:\/\/arcmicrotech.com\/arcequine\/wp-json\/wp\/v2\/media?parent=481"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}