{"id":553,"date":"2025-10-30T12:57:38","date_gmt":"2025-10-30T12:57:38","guid":{"rendered":"https:\/\/staging.arcmicrotech.com\/arc4health\/?page_id=553"},"modified":"2025-12-11T11:01:28","modified_gmt":"2025-12-11T11:01:28","slug":"faqs","status":"publish","type":"page","link":"https:\/\/arcmicrotech.com\/arc4health\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<div class=\"wp-block-group mpa-25 is-layout-constrained wp-container-core-group-is-layout-621ffe1b wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<h1 class=\"wp-block-heading has-text-align-center\" style=\"margin-bottom:25px\">FAQ&#8217;s<\/h1>\n\n\n\n<p class=\"has-text-align-center\" style=\"margin-bottom:25px;font-size:clamp(0.875rem, 0.875rem + ((1vw - 0.2rem) * 0.378), 1.13rem);\">Please have a read through of other people\u2019s experience of using the Arc4Health, with more case studies added regularly! We hope you find these useful, if you have any questions, please do contact us (admin@arcmicrotech.com).<\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"banner-video\" style=\"text-align: center\">\n    <video autoplay muted loop preload=\"auto\" width=\"950\">\n      \n      \n    <\/video>\n  <\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed\"><div class=\"header\"><\/div>\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"General Support\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-096a90098b1be0c2b1bc774f72438a94\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">General support<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"98995263-5c3e-4a48-a1d4-d08699cc0009\"><h4>What information should I read before using an Arc4Health?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>All users should carefully read the user manual contained with any complete kit before using the device. If one is not included, you should contact us immediately.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"ed267431-bd12-41e2-988b-e6684eafdb8e\"><h4>Are there any contraindications for using the Arc4Health?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p style=\"margin-bottom:1rem\">Contraindications include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You are pregnant<\/li>\n\n\n\n<li>Cardiac pacemakers, implanted defibrillators, or any other implanted electrical device.<\/li>\n\n\n\n<li>Infants\/children.<\/li>\n\n\n\n<li>Suspected or diagnosed epilepsy.<\/li>\n\n\n\n<li>Suspected or diagnosed cancer of any type.<\/li>\n\n\n\n<li>Suspected or diagnosed heart disease or heart conditions of any type.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"342295e1-7b07-436d-84ed-011cb856b5ad\"><h4>What conditions can an Arc4Health be used for?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The application of&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/the-science\/\">microcurrent therapy<\/a>&nbsp;aims to support the body\u2019s natural repair process and to help it trigger the production of adenosine triphosphate (ATP). ARC Microtech products should never replace any medical advice and should not be used if cancer is present or you think it may be present just for safety.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"5cf7ee51-f658-4201-b92a-f9eee982af98\"><h4>What evidence is there that microcurrent therapy works?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>There are many peer-reviewed research publications supporting the efficacy and safety of&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/science-of-microcurrent\/\">microcurrent therapy<\/a>. There are also many case studies showcasing significant benefits that users have experienced from using microcurrent therapy to treat a broad spectrum of conditions.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"cd6e0bca-77d7-429e-985d-9206b000fac8\"><h4>How quickly will I see results?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Due to the vast number of variables and individual differences, every person will respond differently to&nbsp; microcurrent therapy. This is why we cannot provide any guarantees or suggest timescales. Users typically experience a notable improvement within the first 6 weeks, with many experiencing improvements within a shorter period of time.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"0b0608f5-e3f1-431a-8cb7-dc9def7f4c94\"><h4>How do I know that the Arc4Health is working?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The applied microcurrent therapy supports the processes that are occurring naturally within the cells of the body and are below the levels of sensory perception. Therefore, there should not be any noticeable feeling or sensation when using the device. The green flashing light on the delivery unit will reassure you that the device is working correctly and that a good connection has been established.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"bfea6ec5-bde5-4e97-aff3-23309ef76327\"><h4>Are there any side effects?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Microcurrent therapy may cause a slight dehydrating effect. Please ensure that you have drink plenty of water to keep hydrated.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"730fb9b4-b711-4d1c-9a30-12614be3f29a\"><h4>If inflammation is a natural reaction, why does the device aim to reduce inflammation?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The device does not prevent inflammation or interfere in any way with the natural healing process. Instead, the microcurrent aims to promote the body\u2019s natural cellular processes in order to facilitate the healing process.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"2a038279-0144-4cb8-b614-0dda6469369d\"><h4>Can an Arc4Health be used instead of medical treatment?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The Arc4Health should be used in addition to, and&nbsp;<em>never<\/em>&nbsp;as a replacement for medical policies and practices. Always consult your doctor about illnesses.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"dfa21c04-8bef-43c1-b00a-13bcd0142404\"><h4>Is the Arc4Health and microcurrent therapy safe?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The Arc4Health has undergone full regulatory approval in the areas of pain management and tissue repair. In general, the safety of microcurrent therapy has been well reported and is considered to be a safe and non-invasive treatment option.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"bd24910b-f018-4de0-a548-845ad30d61b3\"><h4>Skin Sensitivity?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Whilst it is very uncommon, some people may develop a sensitivity reaction as a result of prolonged use. To reduce the likelihood of this happening we make the following recommendations:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Do not overtighten the strap. The carbon rubber pads, plus gel, are sensitive so very little pressure is required to maintain a good contact.<\/li>\n\n\n\n<li>Remove the carbon rubber pads and clean the surface of the pad to remove any residue from the previous application, washing only the contact surface and drying thoroughly.<\/li>\n\n\n\n<li>Do not use for more than 3 hours in any single session.<\/li>\n\n\n\n<li>Remove the arm strap after every 3 hours of use.<\/li>\n\n\n\n<li>Do not use overnight.<\/li>\n\n\n\n<li>Ensure that the arm strap does not cover or restrict any injury.<\/li>\n\n\n\n<li>Rotate the arm or leg used daily.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"8215d859-3172-4cf5-a160-0107dea80e75\"><h4>Conductive Gel Sensitivity?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/shop\/conductive-gel-2\/\">gel<\/a>&nbsp;we supply has been formulated to be water-soluble, hypoallergenic and free from propylene glycol. Some people can be hypersensitive to gels (or one of their constituent parts) and we cannot guarantee that a person will not have a sensitivity reaction to the gel. If you experience a reaction to the gel, we recommend washing the gel from the affected area and discontinuing use.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"5e4b2b00-f72e-4916-96a9-4ae4880880e3\"><h4>Conductive Pad Sensitivity:<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Although it is very rare, some people may have a reaction to the adhesive in the&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/shop\/conductive-pads\/\">conductive pads<\/a>. Should this occur we would recommend discontinuing the use of the conductive pads immediately. Under these conditions, most users prefer to use the&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/shop\/carbon-rubber-pads\/\">carbon rubber pads<\/a>&nbsp;in conjunction with conductive gel.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"564688f0-8ec0-4e32-b497-798eb4d57de7\"><h4>Carbon Pad Sensitivity?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The carbon rubber pads are made from silicone. Some people are allergic to silicone, and in this case we would suggest you use the conductive pads instead. If you experience a reaction to the pads, we recommend discontinuing use.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"4c3003d0-d67f-4881-91c2-657490bf7f41\"><h4>Do I need to consult my doctor before using it?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Microcurrent therapy is a safe, non-invasive and drug-free treatment. However, we always recommend that you consult your doctor or healthcare professional before using an Arc4Health if you have any medical concerns, have any serious health conditions, or are receiving care from any healthcare professionals. We also recommend that you carefully read the supplied user manual which provides information relating to warnings, precautions, and contraindications.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"81bdaa8d-8785-41ad-8419-54517b3321e9\"><h4>Is an Arc4Health similar to a TENS machine?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>They both use electrotherapy, however the Arc4Health functions very differently from a TENS Machine. A TENS machine aims to reduce the symptoms of pain by using a stronger electrical current as a stimulator to provide temporary pain relief. Microcurrent therapy uses a much smaller microcurrent that aims to help the body address the underlying cause of the pain.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"cbd58239-b166-4d6c-a34c-f55591e7362b\"><h4>What happens if I notice an increase in symptoms?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>An increase in symptoms within the first few days or weeks is uncommon, but these occasions tend to be short-lived and are normally a precursor to improvement. In the unlikely event of any adverse reaction, we always recommend that you discontinue use and contact&nbsp;<a href=\"mailto:admin@arcmicrotech.com\">admin@arcmicrotech.com<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"92850bd2-2ede-4e75-9410-d888f6b7ecbf\"><h4>Does microcurrent therapy provide a cure?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Many conditions such as arthritis are degenerative and incurable, but microcurrent therapy can be used as a safe and effective tool to help the body reduce the associated symptoms through pain management, improving quality of life.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Using an Arc4Health\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-a1b559f9c33f51e711582d27805018e4\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">Using an Arc4Health<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"cd8ffa1a-8d34-4919-9a80-f6c6dea79842\"><h4>Does the Arc4Health have to be attached to the injured part of the body?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Whilst there is a localised benefit to wearing the device on the affected limb, microcurrent therapy works systemically so there is no requirement for specific placement of the device. We do not recommend the device to be touching, or worn over, the affected area as it is not necessary. For ease of use, the arm strap provided can be attached to the upper arm or lower leg, whichever is the most comfortable and practical for the user.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"86d48377-d4c6-4940-bbbf-adf3f940c20f\"><h4>Where on my arm or leg should the strap be placed?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The strap should ideally be placed on the outside of the upper arm or lower leg as it is the most practical placement to establish a good connection. We also recommend that the strap is alternated between healthy arms or legs each day and is not worn over the affected area, or close to any area of inflammation.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"2ba51273-db42-40e2-8678-1276a04d30a2\"><h4>How often should I use the device?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Each programme lasts for 3 hours and the unit will automatically turn itself off at the end of each treatment. We recommend that you follow the initial 6-week protocol, completing one 3-hour programme daily.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"a4ac5862-8b66-4f03-a8d2-c8658879d1f1\"><h4>What happens if I miss a day?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>If days are missed, we suggest that you remain on the same programme and continue for the remaining number of days\/weeks recommended for that programme. To ensure that you achieve the optimum results from your device, we suggest that you follow the recommended 6-week programme protocol and carry out all the daily treatments in succession.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Technical advice\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-7af9af946fb94b3a658bab8d77431e7f\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">Technical advice<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"30e16162-f60e-4a85-a835-b3c747158794\"><h4>What programmes should I use?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The Arc4Health has four programmes that aim to help the body support the cellular processes involved in the natural stages of pain reduction and tissue repair. The programmes deliver a specific sequence of frequencies that correspond with the stages of pain reduction and tissue repair in the order that they would naturally occur.<\/p>\n\n\n\n<p><strong>P1 \u2013 1 programme daily for two weeks (Acute Phase \u2013 Pain Management)<\/strong><\/p>\n\n\n\n<p><strong>P2 \u2013 1 programme daily for one week (Chronic Phase \u2013 Pain Management)<\/strong><\/p>\n\n\n\n<p><strong>P3 \u2013 1 programme daily for two weeks (Acute Phase \u2013 Tissue Repair)<\/strong><\/p>\n\n\n\n<p><strong>P4 \u2013 1 programme daily for one week (Chronic Phase \u2013 Tissue Repair)<\/strong><\/p>\n\n\n\n<p>As a general rule, the acute phases of pain management and tissue repair are defined as having lasted less than 12 weeks, whilst the chronic phases are older injuries that have lasted more than 12 weeks.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"eec337ab-ba63-4ca1-bf9d-8397f66c5284\"><h4>I am finding it difficult to establish a connection, what can I do?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p style=\"margin-bottom:1rem\">Please allow a few seconds for a connection to be made, as it is not always instant. There are many factors that can contribute towards an intermittent connection.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Please check that there is enough gel on the pads if using the carbon rubber pads. If using the conductive pads, ensure they are firmly attached.<\/li>\n\n\n\n<li>Make sure your unit is charged.<\/li>\n\n\n\n<li>Try different positions on the arm or leg, but please ensure that you do not over tighten the arm strap.<\/li>\n\n\n\n<li>Make sure that the lead from the arm strap is fully inserted into the bottom of the delivery unit.<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"d362c382-591d-4466-bb14-20dd5c3995c7\"><h4>How long does the Arc4Health take to charge?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p style=\"margin-bottom:1rem\">The Arc4Health should be charged fully before first use. It will take four hours for your delivery unit to fully charge, and the lights will change from flashing red to flashing green to indicate that the charging is complete. When the delivery unit is fully charged it should be able to deliver up to ten three-hour treatment sessions before it needs to be recharged.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Product care and maintenance\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-6955b44a99c13d7a34563547c74b59ac\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">Product care and maintenance<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"fbde28ac-ade6-4f05-b869-b11f17de2f9d\"><h4>Can I wash the arm strap?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The arm strap contains electrical components and must not be submerged in water. To keep the strap clean and hygienic we advise gently wiping both sides with a clean, damp cloth.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"a6839e68-09cb-4fd6-8b7f-1b92397be8c6\"><h4>How long do the conductive pads last?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p style=\"margin-bottom:0\">This is very much dependent on the level of use and the amount of care given when attaching and removing them from the skin. Cleanliness and the continued maintenance of \u201cstickiness\u201d can be helped by returning them to the sheet of clear plastic to which they are attached when delivered, after each use. With daily use, they can remain effective for up to three weeks. The sticky conductive pads are considered a consumable product that will need replacing from time to time and are priced accordingly. You can purchase replacement conductive pads directly from our online&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/shop\">shop<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"bcf5930b-0aa3-4eeb-b044-6b6dbbea8555\"><h4>How do I maintain the carbon rubber pads?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-4be901a4 wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p style=\"margin-bottom:0\">Between each use of the Arc4Health, please make sure that you keep the carbon rubber pads clean and dry. The pads can be cleaned on the contact surface only by using a soft cloth and soapy water, before wiping clean with water. Make sure the carbon rubber pads are completely dry before re-attaching to the arm strap.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Customer care\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-56ebed926a08349c4e3ed63c971cc069\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">Customer care<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"670a6ff8-bc89-49a8-b486-df6fb0d6fb55\"><h4>If I purchase a device from my friend does the warranty still apply?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>The warranty is transferable only if you are able to provide us with the original purchase information from the seller you have bought the device from e.g. proof of purchase, invoice or receipt. Without being able to trace the original purchase details we would be unable to establish whether the warranty still applies. The 2-year warranty period will run from the date of the initial purchase made by the original purchaser.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"8cb821f5-d856-4948-b375-b65fd77e58dc\"><h4>How long will it take for my Arc4Health or consumables to arrive?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Orders placed before 12pm Mon-Thurs will aim to be dispatched the same day for next day delivery. Orders placed before 12pm on Friday will aim to be dispatched the same day for delivery on Monday. Orders placed on Friday after 12pm or on Saturday\/Sunday will be dispatched on the following Monday for next day delivery. Please be aware we aim to dispatch all orders within 2 working days, although more often than not it is dispatched within 1 working day. For full delivery information, please click&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/delivery\/\">here<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"f8b46ccc-75f8-44ed-a20f-01f2b987880a\"><h4>Do the deliveries need to be signed for?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Yes, all full kits are sent via DHL recorded delivery and will require a signature unless the delivery options are updated with the courier directly e.g. asked to leave in a safe place. However, due to the value of the kits, we do not recommend this.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"f2ccab1f-2f96-434c-94ce-9a12ce70a9ef\"><h4>Do you offer any payment plans?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Yes! We offer Interest-Free Credit for up to 12 months on all orders over \u00a3125. You can read more about the Interest-Free Credit&nbsp;<a href=\"https:\/\/arcmicrotech.com\/finance\/\">here<\/a>. Please note: this is only available to UK customers.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-expander\" data-hide-empty=\"false\"><div role=\"button\" class=\"header\" data-single-open=\"true\" data-id=\"01416d7e-6765-4688-a39c-98fd1c26ba7e\"><h4>Do you loan your devices out for individual trials and case studies?<\/h4><div class=\"icon\"><div class=\"line1\"><\/div><div class=\"line2\"><\/div><\/div><\/div><div class=\"content\">\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>Unfortunately, for a number of reasons we are unable to provide devices for loans and trials on an individual basis.<\/p>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Troubleshooting\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-c07675695911f45b2b95e134efe7e142\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">Troubleshooting<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p><strong>Right activation button showing yellow<\/strong>&nbsp;= loss of connectivity. Please check that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The electrical lead from the arm strap is still attached to the bottom of the delivery unit.<\/li>\n\n\n\n<li>The carbon rubber pads\/conductive pads have not come loose or fallen off.<\/li>\n\n\n\n<li>The conductive pads have sufficient adhesiveness and have not dried out.<\/li>\n\n\n\n<li>The carbon rubber pads have a sufficient amount of conductive gel applied to them.<\/li>\n<\/ul>\n\n\n\n<p><strong>The Left On\/Off button showing yellow<\/strong>&nbsp;= lack of charge. Your ARC Device needs charging.<\/p>\n\n\n\n<p><strong>My ARC device keeps switching off<\/strong>&nbsp;= the right activation button was not pressed.<\/p>\n\n\n\n<p><strong>I have a yellow LED at the top \u2013 am I out of charge<\/strong>? = If you have a yellow LED showing prior to attaching the arm strap to your body it is purely indicating which programme is selected.<\/p>\n\n\n\n<p><strong>The arm strap is too big for me<\/strong>&nbsp;= You may need to attach the arm strap to a different part of your body e.g. further up your leg or arm. If you continue to struggle, please contact us for further advice.<\/p>\n\n\n\n<p><strong>Audible beep has gone<\/strong>&nbsp;= The ARC device\u2019s default setting is to have audible sounds. Please refer to your user manual for information about turning the audible beep on and off.<\/p>\n\n\n\n<p><strong>Alternatively, please do not hesitate to get in touch:&nbsp;<\/strong><a href=\"https:\/\/arcmicrotech.com\/arc4health\/contact-us\/\"><strong>Contact Us<\/strong><\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"My account\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-95bb1be71c2fe0e3133442fa8302d874\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">My account<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>If you can\u2019t remember your password for your ARC user account, please click&nbsp;<a href=\"https:\/\/arcmicrotech.com\/arc4health\/my-account\/lost-password\/\">here<\/a>&nbsp;to reset your password.<\/p>\n\n\n\n<p>For any other problems logging into your account or queries, please email&nbsp;<a href=\"mailto:admin@arcmicrotech.com\">admin@arcmicrotech.com<\/a>&nbsp;or call us on&nbsp;<a href=\"tel:+441580755504\">+44 (0)1580 755504<\/a>.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-bnd-blocks-bnd-tabbed-section\" data-title=\"Warranty Registration\">\n<div class=\"wp-block-group faqs-expanders is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-bottom:50px\">\n<div class=\"wp-block-group has-theme-colour-2-background-color has-background is-layout-constrained wp-block-group-is-layout-constrained\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-07ccd4b5 wp-block-group-is-layout-constrained\" style=\"padding-right:50px;padding-left:50px\">\n<h2 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-f26418b703dd5cd1347b40d05c219ae1\" style=\"margin-top:0px;margin-right:0px;margin-bottom:0px;margin-left:0px;padding-top:10px;padding-bottom:10px;font-size:clamp(0.984rem, 0.984rem + ((1vw - 0.2rem) * 0.764), 1.5rem);font-style:normal;font-weight:500\">Warranty Registration<\/h2>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-group has-background is-layout-constrained wp-block-group-is-layout-constrained\" style=\"background-color:#f479201a\">\n<div class=\"wp-block-group is-layout-constrained wp-container-core-group-is-layout-6c722edb wp-block-group-is-layout-constrained\" style=\"padding-top:50px;padding-right:50px;padding-bottom:50px;padding-left:50px\">\n<p>All ARC delivery units come with a 24-month warranty as standard. If you\u2019ve bought your device from a 3<sup>rd<\/sup>&nbsp;party provider like a retailer or Amazon, we recommend that you complete an electronic device registration.<\/p>\n\n\n\n<p>Complete the linked form below to activate your 24-month Arc4Health warranty. The whole process shouldn\u2019t take more than a few minutes. Please note: to register, you will need the serial number on the back of your device.<\/p>\n\n\n\n<p><a href=\"https:\/\/www.surveymonkey.co.uk\/r\/arc4health_warranty\">Registration Form<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>FAQ&#8217;s Please have a read through of other people\u2019s experience of using the Arc4Health, with more case studies added regularly! We hope you find these useful, if you have any questions, please do contact us (admin@arcmicrotech.com).<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-553","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/pages\/553","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/comments?post=553"}],"version-history":[{"count":29,"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/pages\/553\/revisions"}],"predecessor-version":[{"id":57282,"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/pages\/553\/revisions\/57282"}],"wp:attachment":[{"href":"https:\/\/arcmicrotech.com\/arc4health\/wp-json\/wp\/v2\/media?parent=553"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}